How do I return my RCN cable box?

1. Philadelphia Payment Centers. & Equipment Returns. Visit rcn.com/hub/customer-center/equipment-return for more details.
2. Lou’s of Upper Darby. 29 S. 69th St.
3. Girard Check Exchange. 1418 Chester Pike. Crum Lynne, PA 19022.
4. Terminal Pub. Check Cashing.
5. Access Financial Services. 3029 Garrett Road.
6. Delmar Check Cashing. 1872 Delmar Dr.

Does RCN provide modem?

The modems listed on this page carry the minimum modem requirements for Astound Broadband powered by RCN internet service….Best DOCSIS 3.1 Modem.

Model #	ARRIS S33
DOCSIS	3.1
Color	White
WiFi Router	No
VoIP Telephone Adapter	No

Is RCN in Philadelphia?

RCN Philadelphia RCN serves customers in the Boston, New York, Eastern Pennsylvania, Washington, D.C., and Chicago areas. RCN was originally called Residential Communications Network.

Where can I return RCN equipment?

RCN equipment can be returned by:

• Visiting a Local RCN Office in your area – please call 1.877. 726.7000 before visting to ensure your equipment can be received at that location.
• Shipping the equipment back to RCN. RCN will provide you with a prepaid FedEx shipping label. Please see instructions below.

How do I cancel my RCN service?

Call 800-RING-RCN (800-746-4726) Ask them to cancel the service. Ask to confirm the cancelation.

How long do I have to return my Optimum equipment?

You have 30 days from the time you cancel your service with Optimum to return all of your equipment.

Does RCN charge for modem?

RCN is currently charging $10 per month to rent their 1 gig modem and Wi-Fi router plus an initial installation fee. Fortunately, RCN does let you use any DOCSIS 3.0/3.1 modem with their plans, making saving money on your cable bill easy!

Why is RCN Astound now?

For example, customers will see “Astound Broadband powered by RCN” on company materials. “It ties in to how proud we are of the service that we deliver to our customers,” Ames said of the new brand. “We thought that the Astound name was a reflection of our aspiration of how we want our customers to consider us.”

How do I cancel my RCN?

To cancel your RCN internet subscription:

1. Call customer service on 800-746-4726.
2. Ask to speak with a representative.
3. Provide them with your account number and customer details.
4. Request cancellation of your service and recurring payments.
5. You will receive a confirmation email.

Can I cancel my RCN service online?

RCN doesn’t offer you many ways to cancel. As of right now, calling by phone and filling out a form on the website are your only options. Here’s how you can cancel via phone call: Call 800-RING-RCN (800-746-4726) Ask them to cancel the service.

Does RCN have cancellation fees?

No-Contract Plans — No Early-Termination Fee With RCN Thankfully, RCN offers all of their internet plans on a no-contract basis. That means absolutely zero early-termination fees when you cancel with RCN.