How do I file a complaint against a dentist in BC?

How do I file a complaint against a dentist in BC?

Ways to Submit

  1. your full name and complete contact information (address, phone number and email address)
  2. name and address of the dentist/dental therapist/CDA you wish to complain about.
  3. name and address of any other dentists you have seen or consulted.
  4. detailed description of the facts leading to your complaint.

Who oversees dentists in BC?

The College of Dental Surgeons of British Columbia
The College of Dental Surgeons of British Columbia is the regulatory body established for the health profession of dentistry, and is also responsible for regulating certified dental assistants.

How do you handle a complaint in a dental practice?

Acknowledge complaints promptly. Be professional and fair at all times. Clarify what the complainant wants and address their concerns. Direct them to independent advice such as the Patient Advice Liaison Service (PALS) and Citizens Advice.

How do you trust a dentist?

Below are 5 helpful tips in helping you to know how you can trust your dentist:

  1. Continuing Education. Because technology is always changing and developing, it’s important to look for a provider who is willing to learn and grow.
  2. Knowledgeable Staff.
  3. Word of Mouth.
  4. Explanation of Treatment.
  5. Individualized Care.

How do I complain about a dentist in Canada?

If you would like any further information before making a complaint, you can contact the Syndic’s office at 514 875-8511, extension 2270, or toll free at 1 800 361-4887.

Who regulates dentist in Canada?

the provinces
Dental Regulatory Process in Canada Healthcare professionals, including dentists, fall under the authority of the provinces. Healthcare in Canada is governed at a federal level under the Canada Health Act (CHA).

What are the 6 core principles of complaints handling?

Principle One. Put patient’s interests first.

  • Principle Two. Communicate effectively with patients.
  • Principle Three. Obtain valid consent.
  • Principle Four. Maintain and protect patients’ information.
  • Principle Five. Have a clear and effective complaints procedure.
  • Principle Six.
  • Principle Seven.
  • Principle Eight.

    • How do I know if my dentist is unnecessary?

    Nine Dental Red Flags

    • Red Flag #1 – Your Old Dental Records Are Not Requested.
    • Red Flag #2 – The Office Is Using Old Technology.
    • Red Flag #3 – Sterile Protocol Is Broken.
    • Red Flag #4 – You Have To Ask For Oral Cancer Screenings.
    • Red Flag #5 – Overzealous About Extensive Work.
    • Red Flag #6 – Their Reputation Is Negative.

    How can you tell if your dentist is good?

    The following are some signs of a good dentist:

    • He/she cares about your comfort.
    • He/she asks questions and listens to you.
    • He/she is in good standing with the American Dental Association.
    • He/she respects your resources and your time.
    • He/she follows up.
    • He/she respects staff members.
    • Call us to learn more.

    Can I sue my dentist Canada?

    If you are considering suing a dentist for compensation as a result of negligence or malpractice, the law requires that legal action must start within two years after you knew, or ought to have known, the facts on which your suit is based.

    How many people are on the BC Dental College Board?

    The government also announced five new appointees to the college’s board, who will be added to the 17 already on it. The college is the oversight body that regulates more than 3,600 dentists, seven dental therapists and more than 6,500 certified dental assistants in B.C.

    What happens to complaints filed with the Dental College?

    The majority of complaint files are closed without formal action being required of the registrant, though in many cases the College gives the dentist recommendations to improve his or her practice. General themes found in these complaints are:

    How do I make a complaint about a cdsbc registrant?

    Please email [email protected] to obtain information older than ten years. A publication naming a CDSBC registrant is made when a complaint outcome is determined to be a serious matter (see sections 26 and 39.3 of the HPA) and/or goes to the discipline committee.

    What are the most common complaints about dentists?

    General themes found in these complaints are: Recordkeeping – The most frequent recommendation made is that dentists need to improve their records to capture discussions with patients. In particular, dentists must properly document all treatment planning and informed consent discussions.