How do I contact Jemena?

Contact us

1. via our feedback and complaints form.
2. by phone on 1300 137 078.
3. by mail at: Jemena Customer Service, PO Box 1220, North Sydney NSW 2059.

What is the Jemena network?

Our network distributes electricity to over 360,000 customer sites via approximately 6,160 km of distribution system and over 950 square kilometres of north-west greater Melbourne. It is one of five licensed electricity distribution networks in Victoria.

Is Jemena Australian owned?

SGSP (Australia) Assets Pty Ltd (SGSPAA), trading as Jemena, is an Australian company that owns, manages or operates energy infrastructure assets in the eastern states of Australia including Queensland and New South Wales, and gas pipelines and gas and electricity distribution networks in Victoria and the Northern …

Who owns Jemena?

State Grid Corporation of China
SGSP (Australia) Assets Pty Ltd
Jemena/Parent organizations

Who owns jemena gas?

Is Jemena a public company?

SGSP (Australia) Assets Pty Ltd, trading as Jemena, is a foreign owned private company that generates its revenue from investing in assets in the Australian energy sector, as well as from the provision of services to the Australian utility infrastructure sectors.

Is Zinfra and Jemena the same?

SGSPAA comprises two distinct operating businesses – an assets business, branded as Jemena and a services business, branded as Zinfra.

How do I check my gas meter?

To read the meter:

1. Read the first 4 dials from left to right – ignore the large dials or red dials.
2. If the pointer is between two numbers, write down the lower number – if it’s between 9 and 0, write down 9.
3. If the pointer is directly over a number, write down that number.

How can I check if my gas meter is accurate?

If the meter stops, turn on 1 appliance at a time and check the meter. If the meter starts to move very quickly, the appliance could be faulty. If the meter is still moving, it’s probably faulty.

Should I give meter reading?

Sending regular meter readings is important to avoid your provider overestimating how much energy you have used and charging you more than necessary. But it’s of particular importance before the price you pay for fuel soars overnight.

Can my gas meter be wrong?

Dealing with faulty gas meters High gas bills may be due to a gas meter that is incorrectly recording the amount of gas you are using, but this is unusual. While there is no simple way you can test whether your meter is accurate, if you are concerned about your meter readings, contact your energy supplier.

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